SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and local postal services process the orders, which can take an additional 2 to 3 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. All our orders are shipped by tracked postal services After processing and leaving the warehouse, items usually take between 2 and 4 weeks to arrive to their destination but can take longer from time to time depending on factors that are out of our operating scope. For more information, you can contact us at support@hoiten.com.

Countries we ship to: The main countries we ship to are United States, United Kingdom, Australia, Canada, New Zealand. We also ship to more than 200 countries and regions around the world.